Legal

Terms of Service

Effective Date: 1-8-2026
Last Updated: 1-8-2026

Welcome to Alph4All . These Terms of Service ("Terms") govern your access to and use of the Alph4All website, mobile applications, APIs, and all related travel booking services (collectively, the "Platform"). By accessing or using our Platform, creating an account, or completing a booking, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms.

If you do not agree with any part of these Terms, you must discontinue using the Platform immediately.

1. About Alph4All

Alph4All is an online travel booking platform that enables customers to search, compare, book, and manage travel services from multiple independent travel suppliers worldwide. Our services may include, but are not limited to:

• Flight reservations

• Hotel bookings

• Travel insurance

• Visa assistance

• Airport transfers

• Car rental

• Tours and activities

• eSIM services

• Additional travel-related services

Alph4All acts as a booking platform and authorized travel intermediary. Unless otherwise stated, Alph4All is not the direct provider of airline transportation, hotel accommodation, or other third-party travel services.

2. Eligibility

You must be at least 18 years of age and legally capable of entering into binding agreements to use this Platform. By using Alph4All , you represent that all information provided is accurate, complete, and up to date.

3. User Account

Certain services require you to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

You agree to notify Alph4All immediately of any unauthorized access or suspected security breach.

Alph4All reserves the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or unlawful activities.

4. Booking Services

All bookings made through Alph4All are subject to availability and confirmation by the respective airline, hotel, or travel supplier.

A booking is considered confirmed only after payment has been successfully processed and an official confirmation or electronic ticket has been issued.

Alph4All reserves the right to cancel or decline any booking if fraud, pricing errors, technical issues, or supplier restrictions are identified.

5. Pricing and Currency

All displayed prices are subject to availability and may change without prior notice until the booking is completed.

Prices may include supplier charges, taxes, airport fees, service charges, and payment processing fees where applicable.

Exchange rates displayed on the Platform are indicative only. Final charges may vary depending on your bank or payment provider.

6. Payments

Alph4All accepts various payment methods including debit cards, credit cards, bank transfers, approved digital wallets, and other supported payment solutions.

By submitting payment, you authorize Alph4All and its payment partners to charge the total booking amount using your selected payment method.

Payments are processed through secure payment gateways utilizing industry-standard encryption technologies.

7. Airline Rules

Flight bookings are governed by the fare rules, conditions of carriage, baggage policies, cancellation policies, and operational procedures established by the respective airline.

Passengers are responsible for reviewing these conditions before completing their booking.

Airlines may modify schedules, aircraft types, routes, baggage allowances, or operational requirements without prior notice.

Alph4All is not responsible for decisions made by airlines regarding schedule changes, delays, cancellations, denied boarding, or operational disruptions.

8. Hotels and Other Suppliers

Hotel reservations and other travel services are subject to the terms, cancellation policies, and operational conditions established by the respective suppliers.

Additional charges such as city taxes, resort fees, security deposits, or local government taxes may be collected directly by the supplier upon arrival where applicable.

9. Customer Responsibilities

Customers are solely responsible for ensuring that:

• Passenger names exactly match official travel documents.

• Passport validity meets destination requirements.

• Required visas have been obtained.

• Vaccination or health requirements are satisfied.

• Contact information is accurate.

• Travel documents are reviewed immediately after issuance.

Failure to verify booking details may result in additional fees or travel restrictions.

10. Check-in and Boarding

Passengers are responsible for completing online or airport check-in within the deadlines established by the airline.

Failure to arrive at the airport on time or failure to present valid travel documents may result in denied boarding without entitlement to a refund.

11. Baggage

Baggage allowances vary by airline, fare type, route, and cabin class.

Customers are responsible for reviewing baggage limits before travel.

Additional baggage, oversized luggage, sports equipment, pets, or special items may require advance approval and additional charges.

12. Cancellations

Cancellation eligibility depends entirely on the applicable supplier's policy.

Certain bookings may be fully refundable, partially refundable, or completely non-refundable.

Cancellation requests submitted after departure or after supplier deadlines may not qualify for refunds.

13. Refunds

Refund requests are processed in accordance with supplier rules and Alph4All 's Refund Policy.

Refund approval remains subject to airline, hotel, or supplier authorization.

Processing times vary depending on the supplier, payment gateway, and financial institution.

14. No-Show Policy

Failure to use a booked service without prior cancellation may be considered a No-Show.

No-Show bookings are generally non-refundable unless otherwise permitted by the supplier.

15. Schedule Changes

Travel suppliers may modify departure times, arrival times, routes, airports, accommodations, or services.

Where possible, Alph4All will notify customers of significant changes; however, customers are encouraged to monitor their booking regularly.

16. Fraud Prevention

Alph4All reserves the right to verify customer identity, payment information, and booking details.

Additional documentation may be requested before issuing tickets or confirming reservations.

Bookings suspected of fraud, unauthorized payment, money laundering, or other unlawful activities may be suspended, cancelled, or reported to the appropriate authorities.

17. Chargebacks

Customers agree to contact Alph4All Customer Support before initiating a chargeback through their bank or card issuer.

Fraudulent or unjustified chargebacks may result in account suspension, cancellation of services, recovery of associated costs, and legal action where applicable.

18. Limitation of Liability

Alph4All acts solely as an intermediary between customers and independent travel suppliers.

Alph4All shall not be liable for:

• Airline operational decisions.

• Flight delays or cancellations.

• Hotel overbookings.

• Supplier insolvency.

• Visa refusals.

• Lost baggage.

• Personal injury.

• Travel interruptions.

• Weather conditions.

• Government restrictions.

• Force majeure events.

• Any indirect, incidental, consequential, or special damages.

19. Intellectual Property

All content available on the Alph4All Platform, including logos, trademarks, software, graphics, images, text, databases, and website design, is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or modified without prior written permission from Alph4All .

20. Privacy

Personal information is processed in accordance with the Alph4All Privacy Policy.

By using the Platform, you consent to the collection, storage, processing, and sharing of information necessary to complete your bookings and comply with legal obligations.

21. Force Majeure

Alph4All shall not be liable for delays, failures, or interruptions caused by events beyond its reasonable control, including but not limited to natural disasters, pandemics, government actions, civil unrest, strikes, war, terrorism, airport closures, technical failures, or supplier disruptions.

22. Changes to These Terms

Alph4All reserves the right to modify these Terms of Service at any time without prior notice.

The latest version will always be published on the Platform and becomes effective immediately upon publication.

Continued use of the Platform constitutes acceptance of any revised Terms.

23. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws governing the jurisdiction in which Alph4All operates, without prejudice to any mandatory consumer protection rights under applicable law.

24. Contact Information

For questions regarding these Terms of Service or any booking-related matter, please contact Alph4All Customer Support through our official website or authorized communication channels.

By accessing or using Alph4All , you acknowledge that you have read, understood, and agreed to these Terms of Service.